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  Although Shawyn was great in helping plan for my father's final rest, the funeral experience was a nightmare. Shawyn was the ONLY good thing about the people working there. We booked my father's funeral 5 days in advance. We were told to be there at 1045 for an 11am start. We got there at 1040 only to find another family had been told the same thing. When I questioned Dave the grounds manager he told me "this isn't a restaurant, you can't reserve it. You're out and they're in" and my family was left standing in the ice and snow with no idea what to do. When I walked into the office to get things straightened out (in heels, on the ice and in tears because this was my father's funeral that they were ruining) I was greeted by a very insensitive and unprofessional woman in the office who said "well, this stuff happens, we have several funerals going on every day." Shawyn began work to straighten things out (again, the ONLY sensitive and professional person in the entire place) and sat me in a room with John. John repeated what the nasty secretary said and told me "we can't control when funerals show up. Yes you had your service scheduled but it's first come first serve so it doesn't really matter." Unbelievable and completely unacceptable. Keep in mind that the entire time I was trying to figure things out my family was in the freezing February temperatures and extremely upset. After half an hour my family was moved, back in our cars and across the park, to another chapel where there was ice all over the sidewalk and no salt was put down and my father's urn was placed on a plastic folding table that wasn't even covered with a table cloth or anything to hide the cheap plastic. I can not express the disgust, disappointment and pain created by the staff of OCMP during the worst day of my life, the day I laid my father to rest. They should be ashamed of themselves. Please be warned. Go elsewhere. Don't subject yourself to their insensitive disrespect during your time of grief. A special shout out to Dave, John and the miserable secretary with the dark hair. May the pain you caused come back to you ten fold in your time of suffering. Thank you Shawyn...you truly deserve a better place to be associated with.

  Added July 24, 2017 by bratt416
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  AFTER PAYING FOR THREE SEPARATE FAMILY MEMBERS TO HAVE THEIR FINAL RESTING PLACE THERE, THE MAIN OFFICE WILL DO ABSOLUTELY NOTHING TO HELP PROTECT THE GRAVE SITES - WE'VE HAD FLOWERS AND ROSARY BEADS STOLEN MORE THAN 5 TIMES! AND WHEN YOU CALL THE MAIN OFFICE TO TRY TO FIGURE OUT SOME WAY TO PROTECT OUR LOVED ONES ALL I GOT WAS A HUGE "OH WELL, WHAT DO YOU WANT US TO DO" ... IT'S DISGUSTING THAT THEY WON'T EVEN ATTEMPT TO HELP - I ONLY PUT ONE STAR BECAUSE I HAD TO PRESS AT LEAST ONE OF THEM - THEY WOULD GET NONE IF IT WAS UP TO ME

  Added July 03, 2017 by Rita Zygmund
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  I've seen people the way they drive and the way they park,there is going to be one ugly accident one of these days.when I do visit my friends father I do park in a parking area and I walk but some people don't care at all,and why is there only one bathroom available?

  Added November 14, 2016 by Tonia Lenza
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  My mother passed away in 2014 and we placed in a niche. She loved to decorate her home for every holiday, so on every holiday a placed a wreath that I made on her niche I never had a problem. This was such a comfort for me. When my father passed away last year we purchased a bigger niche in another building.. On Christmas I placed a wreath ornament on the niche. When I went to retrieve it the wreath was gone. When I spoke to the office that informed me they do not allow you to place anything on the outside of the niche. As I stated before this gave me great comfort. I should be aloud to do this considering what the cost I of this niche.

  Added September 18, 2016 by Theresa Kearns
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  Just purchase three niches Jeff was a great help excellent experience

  Added September 15, 2016 by Mickey Verrillo